LINEUP

Privacy

Privacy Policy

This policy explains how LNUP LLC operates LINEUP, including the app, website, account system, driver profiles, garage, matching, messaging, live map, Privacy Zones, Ghost Mode, and LINEUP+ subscriptions.

Effective July 9, 2026

1. Information We Collect

We collect information needed to run LINEUP and to make the driver network useful, safe, and personal to each account.

  • Account information: username, display name, email address, authentication identifiers, avatar, profile details, and account settings.
  • Vehicle and profile content: vehicle make, model, year, horsepower, build notes, vehicle photos, profile photos, bios, and public profile links you choose to create.
  • Location information: location data used for nearby driver discovery, live map presence, Privacy Zones, and Ghost Mode.
  • Interactions: swipes, matches, messages, reports, blocks, and other in-app activity.
  • Subscription information: App Store product identifiers, subscription status, expiration dates, original transaction identifiers, and verification timestamps. We do not receive or store your Apple payment card details.
  • Device and service data: device type, operating system, app version, push notification tokens, and basic diagnostic or security logs.

2. Location, Ghost Mode, and Privacy Zones

LINEUP uses location only when you grant permission and use location-based features. When live sharing is active, your location can be shown to other eligible LINEUP users so they can see nearby drivers.

Background location is used only when you enable Background Live and grant Always Location permission. In that mode, LINEUP may continue updating your live drive after you leave the app while the live session remains active.

Ghost Mode hides your live presence. Privacy Zones are designed to automatically hide you around private places you define, such as home, work, school, or your garage. You can change location permissions in iOS Settings at any time.

3. How We Use Information

  • To create and maintain your LINEUP account.
  • To show driver profiles, garage builds, public profile pages, and nearby live presence.
  • To power swiping, matching, messaging, notifications, and account recovery.
  • To verify LINEUP+ subscriptions and apply paid account limits.
  • To prevent abuse, investigate reports, enforce terms, and protect the service.
  • To debug, improve, and secure the app and related services.

4. How Information Is Shared

We do not sell personal information and we do not share your data with third-party advertisers. LINEUP shares information only as needed to operate the service, comply with law, or show content you choose to make visible in the app.

  • Other LINEUP users may see profile details, vehicle content, match activity, messages sent to them, and live presence where applicable.
  • Service providers may process data for hosting, databases, media storage, authentication, push notifications, real-time messaging, analytics, security, and subscription verification.
  • Apple processes payments and subscriptions through the App Store.
  • We may disclose information when required by law or to protect users, the public, LNUP LLC, or the LINEUP service.

5. Your Choices

  • You can edit your profile and vehicle content in the app.
  • You can disable live presence with Ghost Mode.
  • You can add, edit, disable, or delete Privacy Zones.
  • You can change location, camera, photo, and notification permissions in iOS Settings.
  • You can manage or cancel LINEUP+ through your Apple ID subscription settings.
  • You can delete your account from the app settings.

6. Retention and Deletion

We keep information for as long as needed to provide LINEUP, maintain security, comply with legal obligations, resolve disputes, and enforce our terms. When you delete your account, we begin deleting or de-identifying account data unless retention is required for legal, safety, fraud-prevention, or billing reasons.

7. Security

We use technical and organizational safeguards designed to protect LINEUP data, including encrypted transport, token-based authentication, access controls, and infrastructure security controls. No online service can guarantee perfect security, but we work to protect user information and respond to issues quickly.

8. Children

LINEUP is not intended for anyone under 17. We do not knowingly collect personal information from children.

9. Changes

We may update this policy as LINEUP changes. If we make material changes, we will update the effective date and may notify users in the app, by email, or through the website.

10. Contact

Questions about privacy can be sent to privacy@lineup.social. General support is available at lineup.social/support.